(844) 419-9400

Read what people are saying
about Precision Garage Door in:

Macon Area, GA

Precision Garage Door of Macon
has received 150 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Ryan Hudson did an OUTSTANDING job of repairing our garage door. He was very courteous, knowledgeable, and professional. He knew exactly what the problem was and completed the repair in a very short time. The repair visit was very enjoyable. My husband and I were very impressed with Ryan. If we have any other issues with our garage door, we will definitely call Precision Door!

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Service Provided:

Garage Door Repair


Product:

Rollers


Review:

Carlos was very professional, did à great job. The service was clean, tidy and very timely. Very happy with the service, will definitely use company in the future.

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Service Provided:

Garage Door Repair


Review:

Carlos was great and very helpful ! His customer service was simply amazing! Thank you Carlos for assisting us today

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Service Provided:

Garage Door Opener Repair


Review:

Very professional technician. Great service.

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Service Provided:

Garage Door Opener Install


Product:

Remotes / Keypad


Review:

My garage door would not come down it approximately moved 10 inches & stopped this was on Saturday remembering my info sticker on over head lights with Precision phone number called asap—set appointment for next day-0800-1200 Sunday-oh by the way ER ($150-) Receptionist was very nice ask me numerous questions about sensor location ??very helpful but couldn’t fix over phone but Ryan (technician from Precision (Ryan texted with follow-up made sure I had his cell phone number —Ryan was professional & knew his business & arrived on Sunday @0830–& went straight to work-explaining to me what happen!! I was a happy camper & I was back in business—Great job Ryan was a pleasure meeting you & sharing Coast Guard & Air Force stories Thanks—PaulCiaccia send me a text

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Service Provided:

Garage Door Opener Repair


Review:

Ryan was fantastic!

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Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

Excellent service. Ryan is very professional and helpful.

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Service Provided:

Install Garage Doors


Review:

Ryan Dale repaired my garage door! He was very professional and the repair was made quickly! He scheduled the appointment and was right on time! Thanks for a great job! I will use Precision Door in the future!

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Service Provided:

Broken Garage Door Spring Repair


Review:

Josh came out, I explained the issues I was having with my garage door and opener. He did some troubleshooting, pinpointed my problems, made recommendations. I gave him the ok to make necessary improvements to my 15 year old equipment. 3 hours later, my wife and I are 100% satisfied with the new and improved components to our garage door system. Thanks Josh!

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Josh Caro Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Technicians: Josh Caro
Review:

Very professional

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Josh Caro Service Provided:

Garage Door Opener Install


Technicians: Josh Caro
Review:

I feel I was robbed! The technician did not have to repair anything, just move a sensor in place and that cost me $95+ . I understand paying the service fee, but there was no repair needed and yet I was charged because he touched the sensor. On top of that, I was charged tax, when there is no tangible item to tax, no product. I am very disappointed. Again there was NO REPAIR NEEDED I! I am required to enter one on this review

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A Response from: Tim Yeager

We appreciate you calling Precision to service your garage door. We hate to see that you felt like you received once star service because of the agreed upon price. Your invoice was reviewed and our service manager did offer to refund you the F/S/E/D charge. That is not a sales tax, it is a fuel surcharge that most service companies charge their customers. It is to help cover some of the cost of doing business by fueling our fleet of vehicles. Again, we are sorry that you were disappointed but we wanted to make sure it was clear that you were charged a service fee for the service provided and you were not charged any kind of sales tax. If you have further questions, please reach back out to our service manager. Thank you for your business.

Josh Caro Service Provided:

Garage Door Repair


Technicians: Josh Caro
Review:

This company was amazing from start to finish. They offered me same day service within 30mins of me calling. The technician they sent out was Carlos. He was very knowledgeable and kind. I would recommend them to anyone over and over again.

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Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Review:

Chris was super knowledgeable, friendly and professional. I highly recommend Precision to anyone who has a need for garage service. Dr. Dave Wilcoxson

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Service Provided:

Garage Door Repair


Review:

Ryan was attentive to detail. He made sure the parts were appropriate for MY garage (each garage is unique in small ways). I appreciate that he double checked anything (such as the cables) that weren't 100% set. I also appreciate his willingness to explain how to take care of my new equipment and what might need changing in the future (and why).

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Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

From a scale of 1 to 10 I give you guys a 10. The technician was very concerned and knew his job and I don't have a problem calling you guys back in the future.

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Josh Caro Service Provided:

Garage Door Repair


Technicians: Josh Caro
Review:

We now have a smooth and quiet garage door! Thanks Josh, for your quick response and your fast and efficient work. Very knowledgeable and kind.

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Josh Caro Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Josh Caro
Review:

Excellent customer service, professional repair. Definitely recommend Ryan Dale for his quality service. We appreciate him setting up WiFi and answering questions about remotes after installing new LiftMaster motor.

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Service Provided:

Garage Door Opener Repair


Product:

Belt Drive Garage Door Opener


Review:

Ryan Dale was the technician. Knowledgeable, customer service oriented. Very pleased with his work.

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Service Provided:

Broken Garage Door Spring Repair


Review:

Thanks to Carlos I am able to close my garage door. He was polite, courteous and efficient. He did a great job.

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Service Provided:

Broken Garage Door Spring Repair


Product:

Belt Drive Garage Door Opener


Review:

We had an issue with a 2016 Liftmaster where the chain was loose and motor not working. Called another company to no avail. Then saw Precision online called and received same day service. The Service employee, Carlos was very courteous and professional. He completed his work in a thorough and clean manner. He went above and beyond in assisting us with remotely managing the device. Will definitely recommend Carlos Molina and Precision Overhead Garage Door Service to others.

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Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Review:

The tech was Awesome. I would definetely recommend everyone to this company and josh carro. He was very professional. He knew what he was talking abt. He explained everything to me. Very very nice guy. And because of is AWESOME SERVICE. i will be usong this comp. For future times. And will recommend this comp. To my friends and neighbors.

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Josh Caro Service Provided:

Garage Door Repair


Technicians: Josh Caro
Review:

The technician was very friendly and knowledgeable. He didn’t mind explaining what happened with my garage door and then explained to me what he would need to do fix it. Once the job was completed, he showed me what he did and answered questions I had about future changes. He also gave me a few suggestions. He was great. I appreciate his thoroughness about the task. Thanks!

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Service Provided:

Garage Door Repair


Review:

Very prompt for appointment and very helpful and knowledgeable

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Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

Carlos was very professional. Very satisfied with his work!!

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Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


Review:

Carlos was punctual, courteous, and gave a thorough explanation of his estimate for replacing 2 garage doors. Very impressed with his friendly and professional demeanor.Gave a competitive price and timeline

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Service Provided:

Install Garage Doors


Review:

Was charged for work I didn’t know I was being charged for. Also the price for repair was ridiculous! Could have gotten two new garage door openers for the cost of the repair. Would not recommend this service to my worst enemy.

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A Response from: Tim Yeager

We appreciate your business and you taking the time to share your experience. We are sorry to see that you feel as though you received one star service. Thank you for speaking with our service manager, as he wanted to discuss the service call with you and see where the confusion was taking place. You called for us to service your door because of a broken spring. The technician did an inspection on your door and provided you with three quotes, and you selected the cheaper of the three options, which would repair your spring and do some general maintenance on the door. The other quotes provided to you included pricing for an opener and that opener cost is more than the cost of the repair you agreed upon. There is never a time when we will perform work on a customer's garage door without them approving the work that was recommended. Customer satisfaction is our main goal and we are sorry that we were not able to make you 100% satisfied. If you have further questions about your service, please call and speak to the service manager again.

Service Provided:

Broken Garage Door Spring Repair


Review:

Came out got the job done right and fast!!

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Service Provided:

Garage Door Opener Repair


Review:

Carlos was a great person to work with. He explained the whole process and assisted the whole way through. A great company to work with.

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Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Review:

Great service

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Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

Knowledgeable and professional

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Service Provided:

Garage Door Opener Repair


Product:

Belt Drive Garage Door Opener


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Precision Garage Door Service
Office: (478) 239-4900
4305 Interstate Dr
Suite C

Macon, GA 31210