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Chris Sheppard

Chris Sheppard
Service Technicians
Reviews: 39
Average: 4.87 stars
Drug Test: 9/23/2020
Chris Sheppard has received 39 reviews, averaging 4.87 Stars:
1 2 3 4 5

Chris Sheppard's Bio:

I was born at Camp Lejune marine base in North Carolina, my mom was the marine. I grew up in Georgia when she finished her time. I have two silly and fantastic kids. I'm a welder by trade but got burned out and wanted to try something new. Precision Garage Doors is now my new home. I'm enjoying the company and people immensely. I hope to be a great asset to the company.

Review:

Chris was super knowledgeable, friendly and professional. I highly recommend Precision to anyone who has a need for garage service. Dr. Dave Wilcoxson

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Service Provided:
Garage Door Repair

Review:

Good response time, Repairs we’re completed quickly and worked like it did when it was new,

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Service Provided:
Garage Door Repair

Review:

Chris was our technician. He called to let me know he was only 10 minutes away. He was very prompt, in fact he arrived a few minutes early and did a fantastic job. We are well pleased.

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Service Provided:
Garage Door Repair

Review:

My service tech (Chris )was very professional. He arrived on time. He did everything in a timely manner and made sure everything was working before he left. I appreciate how he did everything neat and tidy. I am looking forward to having him to repair the other side of my garage door. Precision really sticks by their name thank you very much.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very prompt and efficient Personable and knowledgeable Will recommend

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Service Provided:
Garage Door Repair

Review:

Called 2 other local companies and had no return calls and never spoke to a person. Called Precision and spoke to an actual person and was immediately scheduled for monday ( a holiday). Chris Sheppard came out promptly on time and called to confirm early morning appointment. Chris was very professional and courteous. He replaced all worn and damaged parts. Precision warranted all parts and labor for 7 years. I highly recommend their services and the receive an A+ on promptness, professionalism and service.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Chris Sheppard did a fantastic job. Very professional.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Chris S. Did a great job of explaining my options and repaired door in about an hour. Professional...3d time using Presicion. Always great service. Glenn

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Chris did a great job quitting my noisy garage door. Much thanks.

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Service Provided:
Garage Door Repair

Review:

I needed a garage door repair because of a broken spring. Technician Chris Sheppard came by to assist me that same day. His knowledge, expertise and professionalism was greatly appreciated. He got us back in business with a much improved door. Thanks!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Chris Shepherd was very professional and explain everything we need to know about the garage door and what he can repair very satisfied with his work I would recommend him to anyone he was here in a timely manner he went to work Immediately and solve the problem with the broken spring explained everything in detail what he was doing to put our mind at ease thank you very much

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Chris Sheppard provided excellent service today. He answered and explained my questions and put all my concerns to rest. He exemplary customer service skills added to an enjoyable morning. Precision Garage Doors is a quality company possessing quality in equipment and service. Thanks you Chris.

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Service Provided:
Garage Door Repair

Review:

Was charged for work I didn’t know I was being charged for. Also the price for repair was ridiculous! Could have gotten two new garage door openers for the cost of the repair. Would not recommend this service to my worst enemy.

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A Response from: Tim Yeager

We appreciate your business and you taking the time to share your experience. We are sorry to see that you feel as though you received one star service. Thank you for speaking with our service manager, as he wanted to discuss the service call with you and see where the confusion was taking place. You called for us to service your door because of a broken spring. The technician did an inspection on your door and provided you with three quotes, and you selected the cheaper of the three options, which would repair your spring and do some general maintenance on the door. The other quotes provided to you included pricing for an opener and that opener cost is more than the cost of the repair you agreed upon. There is never a time when we will perform work on a customer's garage door without them approving the work that was recommended. Customer satisfaction is our main goal and we are sorry that we were not able to make you 100% satisfied. If you have further questions about your service, please call and speak to the service manager again.

Service Provided:
Broken Garage Door Spring Repair

Review:

I saw commercials on Precision and wanted to see if your billing line up with your advertisement. I can say that you stood behind your word. Chris S., did an excellent job with the project and explanation what was accomplished and the maintenance of the garage door for propelongevity. Thanks

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I was referred by Gloria Williams. I called on a Friday and I was able to get service the next day. Chris was awesome. He explain everything he was doing and put my mind at ease. Thanks Precision!

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Very professional service. Showed up on time and had everything needed on the truck to do the job Thank you Chris!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Because of your prior service visit, that is why I called you back and I was very pleased with his work and knowledge. He also helped me set up the app on my phone . Thank you for your prompt service.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Staff was very professional and friendly from the phone call to schedule the service to the technician that performed the work. I would highly recommend their service. Reasonable prices and same day service are a bonus.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Excellent service, very professional.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Precision provide a Quick response to assist me with my garage issue. My technician Chris was very Friendly and helpful. I would use Precision again and would definitely recommend them to as many ppl as I can.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Thanks for the great customer service and repairing of my garage door.

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Service Provided:
Garage Door Repair

Review:

Service repair was good timely manner very professional service person with their courtesy the door works good cleaned up at her self

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Chris Sheppard customer service was exceptional. He was very professional. He was very punctual. He work with character and integrity.

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Service Provided:
Garage Door Repair

Review:

It was excellent! I was so tired of hearing the noise and your TV commercial caught my attention. The technician was very polite,attentive and observant of what needed to be done. JOB WELL DONE ??????????!

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Service Provided:
Garage Door Repair

Review:

excellent service by qualified tech who also was very fruendly

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Service Provided:
Garage Door Repair

Review:

Precision has a track record for reliable products & service.

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Service Provided:
Install Garage Doors

Review:

Already left a review

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Same day service, punctual, polite, attention to detail. They don’t just fix the problem but make sure your complete garage door is working properly.

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Service Provided:
Broken Garage Door Spring Repair

Review:

I had seen a TV commercial of this company so I decided to give it a try. Chris was very professional and displayed his talent in repairing the door and explaining the problem to me.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Great and fast service specially on Saturday and rainy day.

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Service Provided:
Garage Door Repair

Product:
Springs

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Precision Garage Door Service
Office: (478) 239-4900
598 Industrial Way East
Macon, GA 31217