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At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:
We needed to remove an older 5 panel garage door from one building at our farm to install at another building at our farm. I called to get an estimated for this work. I was surprised to receive an appointment for the same day for what was supposed to be only to give an estimate for the work. Roy was assigned to our work order. Roy called to let us know that he would be arriving as was scheduled by the answering service. Then he called when he was about 30 minutes away from our home as he said he would. He arrived promptly; was professionally dressed for the work that he would be doing; Roy took the time to properly and politely introduce himself and survey the situation for the work we needed to have done. After his assessment of the situation, he gave us multiple options for the project, helped us decide on the most efficient, economical and practical solution. We came out with the same garage door (as there was nothing wrong with the door), but we had all new and safe hardware installed that also included a very reasonable price and a great warranty. What we thought would have been just a site visit to provide a quote quickly turned into a completed job and we could not be happier with the results. We would highly recommend this company to anyone with garage door work that needs to be done from installation to repair. We were very pleased to have someone be where they said they would be, when they said they would be there, and then do what they said they would do, and do it right and in a timely manner. This means a lot to us as customers. Thank you Precision Door Service.
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At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:
Roy did a great job. Personable, on time, and fully explained what and why services needed to be done. Replaced opener, springs, and rollers. Very pleased with service and results.
We needed to remove an older 5 panel garage door from one building at our farm to install at another building at our farm. I called to get an estimated for this work. I was surprised to receive an appointment for the same day for what was supposed to be only to give an estimate for the work. Roy was assigned to our work order. Roy called to let us know that he would be arriving as was scheduled by the answering service. Then he called when he was about 30 minutes away from our home as he said he would. He arrived promptly; was professionally dressed for the work that he would be doing; Roy took the time to properly and politely introduce himself and survey the situation for the work we needed to have done. After his assessment of the situation, he gave us multiple options for the project, helped us decide on the most efficient, economical and practical solution. We came out with the same garage door (as there was nothing wrong with the door), but we had all new and safe hardware installed that also included a very reasonable price and a great warranty. What we thought would have been just a site visit to provide a quote quickly turned into a completed job and we could not be happier with the results. We would highly recommend this company to anyone with garage door work that needs to be done from installation to repair. We were very pleased to have someone be where they said they would be, when they said they would be there, and then do what they said they would do, and do it right and in a timely manner. This means a lot to us as customers. Thank you Precision Door Service.
- Lisa Dominy