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Precision Garage Door of Macon
about Precision Garage Door
has received 2 reviews, averaging 3.00 Stars:
Warner Robins, GA
I chose PD from the reviews I had read on the internet. My first experience with PD was not good the begin with but a manager made up for the mishap completely. This was the third time PD came to review a garage door issue - all separate issues. I called a competitor and got a repair quote and wanted to compare pricing. Unfortunately PD was quite a bit higher than the competitors quote so I went with them.
- Earl Cooper
Mr Cooper, We are sorry that we were not able to work with you to fix your door issues. We try our best to be as competitive with our pricing as possible, but of course you have every right to shop around for something that fits your budget. We will notate your account that we will not be able to service your garage doors in the future, as we have not been able to provide you with the service you want. We wish you the best and appreciate your business.
Service man was very helpful and courteous. He also was very knowledgeable about the products. My only problem is that he came to give a quote and he did give a verbal one but never emailed me the quote as promised.
- William & wendy Gleaton
Wendy, We are sorry you didn't get the original email sent by Roy on 4/3/20 at 11:30. I resent the email yesterday (4/5/20) at 10:25 and our operations manager sent you an email to show you this had been done but you did not receive those emails either. After listening to the recorded call from the call center, when you provided your contact information and email, the representative left off a letter in your email address. Thank you for taking our call yesterday to verify your email, explain what happened and send the invoice to the corrected email. We apologize for any inconvenience this has caused and we look forward to working with you on your garage door needs. Please call us anytime if you have questions or concerns. We appreciate your business!