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Professional and personable. A job well done.

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Roy Amerine came out to repair two garage doors for me. He was on time, courteous and it was obvious he knew what he was doing. I will definitely call Precision Door Macon for future repairs.

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Roy was very knowledgeable, personable and with great customer service. I will definately be uding/recommending this company to others that may need garage door repair/service.

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We needed to remove an older 5 panel garage door from one building at our farm to install at another building at our farm. I called to get an estimated for this work. I was surprised to receive an appointment for the same day for what was supposed to be only to give an estimate for the work. Roy was assigned to our work order. Roy called to let us know that he would be arriving as was scheduled by the answering service. Then he called when he was about 30 minutes away from our home as he said he would. He arrived promptly; was professionally dressed for the work that he would be doing; Roy took the time to properly and politely introduce himself and survey the situation for the work we needed to have done. After his assessment of the situation, he gave us multiple options for the project, helped us decide on the most efficient, economical and practical solution. We came out with the same garage door (as there was nothing wrong with the door), but we had all new and safe hardware installed that also included a very reasonable price and a great warranty. What we thought would have been just a site visit to provide a quote quickly turned into a completed job and we could not be happier with the results. We would highly recommend this company to anyone with garage door work that needs to be done from installation to repair. We were very pleased to have someone be where they said they would be, when they said they would be there, and then do what they said they would do, and do it right and in a timely manner. This means a lot to us as customers. Thank you Precision Door Service.

Review:

I am upgrading my old and worn out garage doors and openers. I was very pleased with Roy, the technician, he was very cordial and professional. Watching him install my new opener and drive it was apparent that he was knowledgeable about what he was doing. He worked quickly and efficiently while insuring that everything was right. He answered all my questions and insured that I was happy with the job. I would highly recommend Roy and Precision Doors!

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I was very happy with the service I received from Precision. We ended up having to replace our opener and Roy gave us a good price and was very professional. I really like the website and the fact that you can see who your service person will be. The person on the phone was very nice while scheduling my appt. Roy was here on time and really did a great job with the install. I did not feel pressured at all to buy or upgrade anything I did not need. I hope they will stay on the Trust Dale website for a long time!

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After my garage door opener failed, I had the motor replaced with the Elite series garage door opener. I was impressed with the efficiency and the competence exhibited by Roy, the service technician. Definitely a 5-star rating.

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Great service. Easy to contact. Roy the installer was super friendly and explained everything.

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Complete rebuild of my garage door. Excellent service and the door works better than new. The tech, Chase, was easy to work with, explained in detail what was wrong and how to fix the problem. Very efficient and knew what he was doing. Couldn't be any more pleased!!

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Precision rep did a great job.

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Roy is awesome. He was professionally patient and knowledgeable while walking me through our garage door system and overall repair process. Recommend new parts where necessary and preventative maintenance to save cost through the life of our system. Wish we would have called sooner!

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I have used overhead doors for many years and have been satisfied with your service. However for this repair I feel that I have been ripped off. Your repairman changed springs and bearings. I was charged 961.00, The most expensive spring I could find online was 59.00. I feel that I was severely overcharged. Qill never again do business with your company. Will also leave negative reviews on asst. websites.

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Roy did a great job. Personable, on time, and fully explained what and why services needed to be done. Replaced opener, springs, and rollers. Very pleased with service and results.

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Garage door broke early in the morning, called for repair at 0900, they came out same day and had everything squared away in under an hour. Roy was great and we'd recommend him to anyone who needs service.

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We were so glad we called Precision to do all the work on the installation of our garage door the young technician is so professional and did the work so well .We will be recommending you to our friends and relatives .Great job.

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Roy was very helpful and knowledgeable with garage door openers. After reviewing our old broken unit, we were given a few options to consider. The original quote that was given over the phone was exactly what he would have delivered, but we decided to upgrade the new unit to include a 4 year manufacturer's warranty, 2 remotes, a keypad controller, and wifi capabilities to use your smart device to open, close, and monitor these actions by receiving an alert on your phone. He didn't take long to replace the broken unit, install a new chain and bar, and give us the proper training on how to use the unit. Roy really does love his job and he takes pride in delivering the best customer service you could ask for. I'd recommend Precision Garage Doors for all of your garage opener needs.

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5 Stars all the way! I called Precision on a Saturday about repairing my garage door and was immediately givien an appointment and the name of the person who’d be coming out. The Technician, Roy, called to let me know what time he’d be here. Roy was very professional and diagnosed the problem immediately. He was very knowledgeable and personable and completed the job in a very timely manner.

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I recently retired in Charleston, SC and moved to Warner Robins, GA. A number of years ago I was having some improvements done to my home, replacing my garage door was one thing on my list. My building contractor recommended Precision Garage Doors to me. They replaced my garage door and did an excellent job. I had a very good experience with them, so when I damaged my garage door here in Warner Robins, I went straight to the phone and called Precision Garage Doors. They came to check my door the same day. Replacing my garage door was a better option than attempting to repair it. My technician, Roy Amerine, was very nice, very helpful, and very professional.

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Very informative and explained the process very well

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Reprogramming and tune up performed by Roy Amerine. 5 Star rating for professional and courteous. A bit pricey for the tune up.

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Excellent service !!! I was notified when service man was going to be here and he called thirty minutes prior to his arrival. He was on time! He explained the issues with the garage door and how long it would take to repair it. The service man worked quickly and cleaned up his work area. This is an excellent company and I would highly recommend it.

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Rating 5. Saw the advertisement on TV. Checked out reviews and all were very positive. Service and response was as advertised. Very responsive, professional and best of all my garage door is back in operation and very quite. Highly recommend Precision to anyone.

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I am very pleased with my doors, and the technician that installed them was very professional and did the work in a timely manner. He also took the time to explain how to use the wifi with our phones to work the doors. You have a great team working for the company!!

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Brad was great, on time and explained everything before fixing my garage door.

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Roy did a great job installing our new garage door opener. Thanks for everything

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I am happy with the installation, the new doors work just fine. 5 Stars. Harry

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My technician, Roy made the experience an excellent experience. I appreciated his personality and made the experience a pleasurable one. He is knowledgeable, professional and his customer service is excellent. Thank you!!

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I was very happy to find someone that could come the same day that I called. The tech was very knowledgeable about garage door openers and knew exactly what was needed to fix mine. It now runs very quiet and I feel that I won’t need to call someone to fix it for a very long time. Thank you Precision Door.

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We received prompt, professional service with this company. Would highly recommend.

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Customer service was exceptional. Even though everything i have already have done to the system, they were going to do the same thing. They got in contact with their associates and solved the situation within minutes. They were very kind and intelligent with the system.