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Read what people are saying
about Precision Garage Door

Precision Garage Door of Macon
has received 803 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

very professional work

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Employee Avatar Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technicians: Robbie Murray
Review:

I received an estimate and paid 25% down on Sept. 20, 2024. It is now October, 9th and I have not heard an update or been contacted to schedule work.

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Employee Avatar Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technicians: Phillip Joiner
1 2 3 4 5
Date: 10/08/2024
Garage Door Repair
,
Review:

Awesome response time! Replaced motor for free under warranty! Guys were great. Will use again

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Employee Avatar Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technicians: Phillip Joiner
Review:

They get the job done-professional and timely service!!!

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Service Technicians: Robbie Murray
Review:

My garage door needed repairs after hurricane Helena came through. Robbie and Trevor promptly arrived. They accessed the problem and immediately started repairs. They were friendly, professional, knowledgeable, and answered all my questions and concerns. I highly recommend Precision Door.

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Employee Avatar Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Service Technicians: Robbie Murray
Review:

Very professional, fixed my garage the very next day. I would highly recommend this company.

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Employee Avatar Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technicians: Phillip Joiner
Review:

Robbie was fantastic. He was very polite and explained everything to me. He was very professional and masterful in getting my garage door back in working order. I will definitely call again should i have any problems.

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Employee Avatar Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Robbie Murray
Review:

Very kind and knowledgeable

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Robbie Murray
Review:

The technician was very professional, courteous and completed task in a timely manner.

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Service Technicians: Robbie Murray
Review:

We were not pleased with the installation after a closer inspection. The door is almond color and there is a two inch black PLASTIC (not durable) under the base of the door that is very visible and stands out even if viewing from the street. I called the technician to come back out, and I was told the concrete was uneven which was caused the plastic to be exposed. However, the door that was replaced was flush to the concrete. If there is a slight unleveling, the door should be flush to the part of the concrete that is not unleveled. I asked the plastic be replaced with an almond colored rubber…still waiting for a response. My mistake for not calling more companies, but I did not think replacing a garage door would be this problematic. FB IG BBB

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Philip was extremely professional and thorough. He explained what the issue was and how he was going to fix it. Highly recommended.

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Phillip Joiner
Review:

Matt was very nice and informative. Not at all pushy. I appreciate him coming out to give us an estimate.

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Service Provided:
Install Garage Doors

Review:

Fast service,was out the next day I called. Repair was completed the same day. Technician was very helpful. A little pricey for me, but great service.

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Service Provided:
Garage Door Repair

Review:

They have awesome service and do great work

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Employee Avatar Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technicians: Phillip Joiner
Review:

Going thru the website to make an appointment is incredibly fast. Joshua Caro repaired and replaced the broken springs and installed a new motor. He showed us step by step how to use the app and got our system going. Joshua is very knowledgeable, kind, helpful, courteous, and professional. We will recommend this company to our friends and neighbors. Thank you Joshua.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent service, professionalism , courtesy, on time service, service technician (Josh) was a true professional and kept me throughly inform what was wrong with my garage door, and what were my options. My former garage door service was a total rip-off !!! Thank you once again, for your your prompt service and profesessionalism !!!

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

My garage door could not be opened electrically or manually due to a broken spring. I had used Precision Door before and received excellent service. This service call was no different. The door was promptly, expertly, and professionally repaired by Phillip. Due to the age of the door (over 20 years old) I opted to have the springs, cables, drums, and rollers replaced. Phillip had all the parts with him on his service truck. No return trips, waiting for parts on order, etc.

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Phillip Joiner
Review:

Joshua did an outstanding job. He explained everything I needed to know.

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Service Provided:
Garage Door Repair

Review:

Everyone else I called did not answer or return phone calls. I was extremely happy with the service and the knowledge of the technician. I will be using them again.

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Phillip Joiner
Review:

The service was great and Robbie is very nice men. Thank you for providing us service. I will not hesitate to recommend Precision

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Employee Avatar Service Provided:
Garage Door Opener Install

Service Technicians: Robbie Murray
Review:

Our serviceman, Daniel, was prompt and did an excellent job. I was impressed both with him and the staff who were friendly, courteous and kept me well informed of the progress of our appointment. Thank you very much!

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Service Provided:
Garage Door Repair

Review:

Quick & professional

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Service Provided:
Garage Door Opener Repair

Review:

Excellent customer service and very professional.

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Ryan Adams Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Ryan Adams
Review:

Great customer service! Josh did a fantastic job!

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Service Provided:
Garage Door Repair

Product:
Opener

Review:

Credit where it is due to the Precision team. Everything from scheduling to job completion exceeded expectations. Scheduling via website was easy, and I got the time slot I needed. Service pro Phillip was on time, knowledgeable, and friendly. He and the team went the extra mile to find my previous service record even though it was under my wife’s name and in their previous invoicing system. Overall some of the best customer service I have experienced. Thanks!

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Employee Avatar Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Phillip Joiner
Review:

I was very pleased with Precision’s service. They showed up on time, the technician was very friendly and helpful. Would definitely use them again.

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Phillip Joiner
1 2 3 4 5
Date: 07/25/2024
Garage Door Repair
,
Review:

The technician, Robbie, did an excellent job. I have used Precision for door work previously and will use them in the future if work is needed.

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Robbie Murray
Review:

Robbie Murray is the consummate professional. He is friendly, considerate, knowledgeable and experienced. He takes the time to explain the work to be performed and accomplishes it efficiently. This man knows his stuff and enjoys his work. A great professional to have on the Precision team.

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Robbie Murray
Review:

Daniel was our technician and he was on time and was very detailed with his explanation of the issue and how to resolve it. Top notch customer service.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Your tech guy really knows his stuff. He remembered installing my opener and in less than five minutes he had the problem fixed.

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Employee Avatar Service Provided:
Garage Door Opener Repair

Product:
Opener

Service Technicians: Phillip Joiner
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Macon Area

(478) 268-5795

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Precision Garage Door Service
Office: (478) 239-4900
598 Industrial Way East
Macon, GA 31217