All 2 star reviews for Precision Garage Door of Macon

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Precision Garage Door of Macon
has received 2 reviews, averaging 2.00 Stars:

Date: 07/26/2022

Garage Door Repair
Macon, GA

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Review:

Fixed problem with app but now opener located in garage has wrong date And not incrementing.

- Jennifer Kesler

Service Provided:

Garage Door Repair

Date: 10/31/2020

Garage Door Opener Repair
Bonaire, GA

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Review:

Install super nice, but not happy how my wall unit was left not lined up with the other one and the paint is showing

- Robert James

A Response from: Tim Yeager

Thank you for your business and sharing your feedback. We hate that you feel you did not receive five star service, as that is our goal on every call. We did speak to Josh about your service to verify why he wasn't able to line the wall unit back in the exact spot as the old one. He stated the hole was stripped so after he repaired the wires, he had to move the unit over a half of an inch so it would catch the stud and not be in drywall. He did mention that the two of you had this discussion before he left. We do apologize that it couldn't go back in the original spot and that your old paint is showing, but he did not want to leave it unsecure on the wall in a stripped hole. If you have further questions about this matter, please don't hesitate to call, we would be happy to speak with you. We do appreciate you being our customer and we're here anytime you need us.

Service Provided:

Garage Door Opener Repair