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about Precision Garage Door in:
Macon, GA
Precision Garage Door of Maconhas received 234 reviews, averaging 4.90 Stars:
Macon, GA
Macon, GA
Ryan was fantastic!
- Siena Gaddy
Product:
Macon, GA
Excellent service. Ryan is very professional and helpful.
- John Banks
Macon, GA
Ryan Dale repaired my garage door! He was very professional and the repair was made quickly! He scheduled the appointment and was right on time! Thanks for a great job! I will use Precision Door in the future!
- John Davis
Macon, GA
Josh came out, I explained the issues I was having with my garage door and opener. He did some troubleshooting, pinpointed my problems, made recommendations. I gave him the ok to make necessary improvements to my 15 year old equipment. 3 hours later, my wife and I are 100% satisfied with the new and improved components to our garage door system. Thanks Josh!
- Charles Livatt
Product:
Macon, GA
Very professional
- Laurie lee Cranford
Macon, GA
I feel I was robbed! The technician did not have to repair anything, just move a sensor in place and that cost me $95+ . I understand paying the service fee, but there was no repair needed and yet I was charged because he touched the sensor. On top of that, I was charged tax, when there is no tangible item to tax, no product. I am very disappointed. Again there was NO REPAIR NEEDED I! I am required to enter one on this review
- Rocio Burlison
We appreciate you calling Precision to service your garage door. We hate to see that you felt like you received once star service because of the agreed upon price. Your invoice was reviewed and our service manager did offer to refund you the F/S/E/D charge. That is not a sales tax, it is a fuel surcharge that most service companies charge their customers. It is to help cover some of the cost of doing business by fueling our fleet of vehicles. Again, we are sorry that you were disappointed but we wanted to make sure it was clear that you were charged a service fee for the service provided and you were not charged any kind of sales tax. If you have further questions, please reach back out to our service manager. Thank you for your business.
Macon, GA
This company was amazing from start to finish. They offered me same day service within 30mins of me calling. The technician they sent out was Carlos. He was very knowledgeable and kind. I would recommend them to anyone over and over again.
- Charnetta Wynn
Product:
Macon, GA
Chris was super knowledgeable, friendly and professional. I highly recommend Precision to anyone who has a need for garage service. Dr. Dave Wilcoxson
- Dave Wilcoxson
Macon, GA
Ryan was attentive to detail. He made sure the parts were appropriate for MY garage (each garage is unique in small ways). I appreciate that he double checked anything (such as the cables) that weren't 100% set. I also appreciate his willingness to explain how to take care of my new equipment and what might need changing in the future (and why).
- Kimberly Novak
Product:
Macon, GA
From a scale of 1 to 10 I give you guys a 10. The technician was very concerned and knew his job and I don't have a problem calling you guys back in the future.
- David Reaves
Macon, GA
We now have a smooth and quiet garage door! Thanks Josh, for your quick response and your fast and efficient work. Very knowledgeable and kind.
- Sheryl Lundquist
Product:
Macon, GA
Excellent customer service, professional repair. Definitely recommend Ryan Dale for his quality service. We appreciate him setting up WiFi and answering questions about remotes after installing new LiftMaster motor.
- Fred Pearce
Product:
Macon, GA
Ryan Dale was the technician. Knowledgeable, customer service oriented. Very pleased with his work.
- Allen Zebell
Macon, GA
Thanks to Carlos I am able to close my garage door. He was polite, courteous and efficient. He did a great job.
- Belinda Hollingshed
Product:
Macon, GA
We had an issue with a 2016 Liftmaster where the chain was loose and motor not working. Called another company to no avail. Then saw Precision online called and received same day service. The Service employee, Carlos was very courteous and professional. He completed his work in a thorough and clean manner. He went above and beyond in assisting us with remotely managing the device. Will definitely recommend Carlos Molina and Precision Overhead Garage Door Service to others.
- Deborah Smith
Product:
Macon, GA
The tech was Awesome. I would definetely recommend everyone to this company and josh carro. He was very professional. He knew what he was talking abt. He explained everything to me. Very very nice guy. And because of is AWESOME SERVICE. i will be usong this comp. For future times. And will recommend this comp. To my friends and neighbors.
- Emmanuel Brew
Macon, GA
The technician was very friendly and knowledgeable. He didn’t mind explaining what happened with my garage door and then explained to me what he would need to do fix it. Once the job was completed, he showed me what he did and answered questions I had about future changes. He also gave me a few suggestions. He was great. I appreciate his thoroughness about the task. Thanks!
- Caroline Adams
Macon, GA
Very prompt for appointment and very helpful and knowledgeable
- Judy Thompson
Product:
Macon, GA
Carlos was very professional. Very satisfied with his work!!
- Eugenia Henderson
Product:
Macon, GA
Carlos was punctual, courteous, and gave a thorough explanation of his estimate for replacing 2 garage doors. Very impressed with his friendly and professional demeanor.Gave a competitive price and timeline
- Marcia Warren
Macon, GA
Was charged for work I didn’t know I was being charged for. Also the price for repair was ridiculous! Could have gotten two new garage door openers for the cost of the repair. Would not recommend this service to my worst enemy.
- Gene Jackson
We appreciate your business and you taking the time to share your experience. We are sorry to see that you feel as though you received one star service. Thank you for speaking with our service manager, as he wanted to discuss the service call with you and see where the confusion was taking place. You called for us to service your door because of a broken spring. The technician did an inspection on your door and provided you with three quotes, and you selected the cheaper of the three options, which would repair your spring and do some general maintenance on the door. The other quotes provided to you included pricing for an opener and that opener cost is more than the cost of the repair you agreed upon. There is never a time when we will perform work on a customer's garage door without them approving the work that was recommended. Customer satisfaction is our main goal and we are sorry that we were not able to make you 100% satisfied. If you have further questions about your service, please call and speak to the service manager again.
Macon, GA
Came out got the job done right and fast!!
- Thomas Wright
Macon, GA
Carlos was a great person to work with. He explained the whole process and assisted the whole way through. A great company to work with.
- Patrick Dixon
Product:
Macon, GA
Great service
- Les Cole
Product:
Macon, GA
Knowledgeable and professional
- Ramon Collazo
Product:
Macon, GA
Excellent service and technician was prompt, courteous and knowledgeable about the product. He did great work and cleaned up after the job. The new opener is very quite and the lights are bright.
- John Fuller
Product:
Macon, GA
Joshua was respectful, knowledgeable, and professional. He solved my problem with both doors.
- Timothy W. Price, Sr.
Macon, GA
Josh Caro was the best; knowledgeable, courteous, professional and polite.
- Roberta Redding
Product:
Macon, GA
I called Precision Door this morning (6/16/2021) and they sent a repairman to my home the same day!!! A relief that I didn't have to wait and wonder if the repairman would show up. Carlos was my technician's name and he came to my home, assessed the problem, told me how much the work would cost and went right to work!!! He was so knowledge, kind & polite. The work wasn't too expensive and it came with a nice warranty.
- Kim West
(478) 268-5795
(478) 268-5795(478) 250-9250
(478) 250-9250(229) 384-6869
(229) 384-6869(478) 239-1145
(478) 239-1145(478) 217-5595
(478) 217-5595(478) 242-0477
(478) 242-0477(706) 450-0990
(706) 450-0990(478) 200-3433
(478) 200-3433(229) 999-7849
(229) 999-7849
My garage door would not come down it approximately moved 10 inches & stopped this was on Saturday remembering my info sticker on over head lights with Precision phone number called asap—set appointment for next day-0800-1200 Sunday-oh by the way ER ($150-) Receptionist was very nice ask me numerous questions about sensor location ??very helpful but couldn’t fix over phone but Ryan (technician from Precision (Ryan texted with follow-up made sure I had his cell phone number —Ryan was professional & knew his business & arrived on Sunday @0830–& went straight to work-explaining to me what happen!! I was a happy camper & I was back in business—Great job Ryan was a pleasure meeting you & sharing Coast Guard & Air Force stories Thanks—PaulCiaccia send me a text
- Paul Ciaccia